I have an iPhone 7 that has now locked. I have tried the

I have an iPhone 7 that has now locked. I have tried the Apple unlock procedures and still have an issue. Can you fix my phone?
JA: How old is the phone?
Customer: Purchased by my daughter in June
JA: How long has this been going on? What troubleshooting have you tried?
Customer: My problem has been going on for 5 to 6 weeks. I have tried the Apple processes, but I do not know the password
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: The phone does not recognize my username. AT&T cannot help and the nearest Apple store is 1 hour away.
Google Alert – “iphone 7”