Thank you. On your computer, please do the following steps in order to connect remotely with me, then I can help you directly:
1. Click on the Apple logo menu at the top, then click on System Preferences, then click on Security & Privacy if available, then click on General tab at the top, then click on the lock icon at bottom left, and click on the Anywhere option
2. Then click on the website below:
, then agree, then open / run the download file Elsinore.ScreenConnect.Client… and install it.
Please reply at the box below. Thank you,