The Samsung Galaxy S8 and Samsung Galaxy S8+ are two excellent devices but they have their flaws and today we want to walk you through the most important things to know about Galaxy S8 problems as we push away from their release.
The Galaxy S8 and Galaxy S8+ have finally arrived to replace the Galaxy S7 and Galaxy S7 Edge as Samsung’s flagship smartphones.
In the buildup to their launch, the Galaxy S8 and Galaxy S8+ have both received outstanding reviews from critics who view the devices as legitimate competitors to Apple’s iPhone 7 and the company’s rumored iPhone 8.
They are worthy replacements for the Galaxy S7 and Galaxy S7 Edge though, not unlike their predecessors, the Galaxy S8 and Galaxy S8+ have their problems.
We’re starting to hear about some of the early Galaxy S8 problems plaguing the regular model and the plus version. We expect complaints to pickup as we push away from the release date and as Samsung rolls out new updates to the Galaxy S8 and Galaxy S8+.
Today we want to take a look at these early Samsung Galaxy S8 problems and show you places to find feedback and fixes. We also want to take a look at what might be coming next from Samsung and its carrier partners.
Samsung Galaxy S8 Problems
It’s early but we’re already hearing about some of the problems plaguing the Samsung Galaxy S8 and its version of Android Nougat.
According to The Korea Herald, some Galaxy S8 users are complaining about a reddish tint to their device’s display. The issues reportedly are affecting both the Galaxy S8 and the Galaxy S8+.
Samsung issued a statement telling those suffering from the issue to adjust the color of the display in order to fix the problem. According to some people experiencing the problem, adjusting the color balance does solve the problem.
If this fix doesn’t help fix your display, Samsung recommends taking the device into a local service center to receive a replacement device.
This isn’t the only issue plaguing Galaxy S8 users.
We’re also seeing complaints about battery life, issues with the fingerprint sensor (which, we might add, is in an awkward location), issues with various apps and services including Bixby, GPS problems, Bluetooth problems, and issues with Wi-Fi.
We’ve also heard about some problems with the initial setup/activation, shipping issues, and billing problems. It’s also worth mentioning that the Samsung Galaxy S8 is reportedly extremely difficult to repair. iFixIt gave the device a 4 out of 10 with 10 being the easiest.
This is just the tip of the iceberg and we expect the number of Galaxy S8 problems to grow in the near future.
There’s no telling what you’ll see when you startup your Galaxy S8 or Galaxy S8+ for the first time so you’ll want to be as prepared as possible.
How to Fix Galaxy S8 Problems
If you run into a Galaxy S8 problem there’s no need to panic. Chances are, you’ll be able to fix your problem in a matter of minutes.
Take a look at our list of fixes for the most common Samsung Galaxy problems before you take your phone down to a store or get in contact with customer service over the phone or on the internet.
Our list includes fixes for abnormal battery drain, Wi-Fi problems, Bluetooth issues, and various performance problems. It’s a great starting point for those of you struggling with problems.
If you don’t find what you’re looking for there, here are a few other places to look for solutions to your Galaxy S8 problems:
You also might try getting in touch with Samsung customer service or your service provider through their websites, customer service lines or through their social media pages on sites like Twitter.
Where to Find Feedback
As we push away from the Galaxy S8 release date, current and prospective Galaxy S8 owners should keep an eye on feedback.
This feedback will alert you to potential Galaxy S8 problems and the potential benefits/repercussions of installing new software on your device. We expect Samsung and its carriers to push out bug fix updates to the devices in the near future.
If you’re on the fence about buying the Galaxy S8, feedback from current owners will help you make an informed decision.
The first place to look are the Samsung Galaxy S8 and Galaxy S8+ reviews that’ve popped up around the web. Again, reviews have mostly been positive but reviewers have encountered annoying bugs and problems.
If you’re looking for something a little bit different, check out these Galaxy S8 and Galaxy S8+ user reviews.
We’ve put together some early impressions of the Galaxy S8 and we’ll have our full review with long-term feedback posted in the near future.
Once Samsung and its carrier partners start pushing out new Galaxy S8 updates, you’ll want to head XDA-Developers and official forums at carriers like AT&T, Verizon and Sprint. We’ll see a ton of feedback emerge there.
You should also use social media sites like Twitter to find valuable feedback from Galaxy S8 and Galaxy S8+ users.
If you can’t find a fix for your Galaxy S8 problem know that you’ll probably be on your own for long periods of time.
Samsung and its carrier partners will push out periodic bug fix updates to the Galaxy S8 and Galaxy S8+ but they can be sporadic.
The company will roll out its monthly security updates to the Galaxy S8 and Galaxy S8+ but there’s no guarantee these updates will have bug fixes on board. Most don’t.
There’s also chatter about a Galaxy S8 Android 7.1 Nougat update but thus far, the company appears to be sticking with Android 7.0 Nougat.
You can’t rely on Samsung or your carrier to fix your problems with the Galaxy S8 or Galaxy S8+. If you run into an issue, you’ll want to be extremely proactive.
How to Prepare for Galaxy S8 Updates
At some point, your device might get a bug fix update aimed at correcting some of these early Galaxy S8 problems. For instance, we wouldn’t be surprised if Samsung issues a bug fix for this “reddish tint” issue.
These software updates can be beneficial but they can also cause some problems of their own so you’ll want to be prepared.
It’s impossible to predict what you might run into so it’s important to prepare your device before you install a new update on your Galaxy S8 or Galaxy S8+. A little prep work can go a long way toward preventing issues.
To help, we’ve put together a game plan that takes you through the steps we take before installing a new piece of software on our Galaxy devices.
If the Galaxy S8 is your first Android device or if you simply want some additional help, take a look at our walkthrough. It could help you prevent Galaxy S8 problems.
Install Nougat If You Want Better Security
Let’s start with some basics.
If you value your security, and most of you probably do, you’ll want to think about installing the Galaxy S7 Nougat update soon after it arrives for your device.
Every month, Google and Samsung release important security patches for Android devices. The Galaxy S7 and Galaxy S7 Android Nougat updates should bring the latest security patches to your device.
Samsung’s initial batch of Galaxy S7 Nougat updates delivered the company’s January security update while upcoming updates could deliver the patches from the February security update. You can read more about their contents on Samsung’s website.
If you failed to download or receive an older security update (December, November, etc), the patches from those updates might be baked into your version of Nougat. If not, you might be forced to install them manually before you can download Nougat.
On top of the patches, Samsung’s Galaxy S7 Nougat update brings Samsung Pass, a way to secure your identity using biometric data rather than entering your password or ID.
Samsung Pass is like a master key for your various logins and it relies on Galaxy S7’s fingerprint scanner. The biometric data is encrypted and stored safely by Samsung Knox.